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Medical

With our medical plan you can access care in-network or out-of-network. We recommend accessing in-network care whenever possible, as it will be less expensive. The medical plans are administered by Meritain through the Aetna Network. Your prescription drug plan is administered by SmithRx and is included for employees enrolled in a medical plan.

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  • Search for a Medical provider
    Click here and select Aetna Choice POS II (Open Access).
  • Estimate the cost of a service or procedure
    Click here to learn more about the Meritain Cost Estimator Tool.
  • Contact a doctor 24/7 with Teladoc
    With Teladoc, you have 24/7 access to board certified doctors by phone or secure video chat. Find out more.
  • Meritain Health portal user guide
    Click here to learn how to register, print an ID card, view your claims, and much more!
  • Insurance carrier contact information
    Medical Meritain 1-800-925-2272 www.meritain.com Prescription SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Flexible Spending Account Ameriflex 1-844-423-4636 www.myameriflex.com
  • Prescription medicine information through SmithRx
    Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
  • How can I save money on medical care?
    You can save money by using either the KISx Card Program or Accarent Health. ​ Click here to learn more.

Your Healthcare Advocate

We have a dedicated Healthcare Advocate from Lacher who is ready to help you with:

  • Claims that you believe haven’t been properly paid

  • Questions regarding a bill sent by a doctor, dentist, lab or hospital

  • Further clarification on any insurance matters

  • Questions about your healthcare benefits

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Heather Malik

Direct line: 215-660-0353  
heather@lacherinsurance.com

Fax: 215-723-8604

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